Sep 11, 2019 I cannot download any file in Internet Explorer This did not solve my problem. I cannot donwload any file.just at the end, when the security essentials should be doing the scan.it just does not do it and a message says that it could not download the file.
If you cannot download a file from the Internet or save or run it using Internet Explorer, Firefox, Chrome, Edge, Opera or other browsers on Windows 10/8/7; that is, when you click a link to download a file, nothing happens, or the Save As dialog box appears and quickly disappears, then this post may be able to help you.
Internet Explorer uses the Attachment Manager to protect you against unsafe attachments and Internet downloads by identifying the file type and the respective security settings. Sometimes, due to some reasons you may be just disallowed from downloading any files from the Internet. The causes could be varied.
Cannot download a file from the Internet
Here are a few steps you may want to try – in any order – to identify, troubleshoot and resolve the problem.
Ie 11 Can't Download Files
1] Check your Internet connection and ensure that it is in working condition.
2] Clear Internet Cache, Temporary Files, Cookies, History, etc, using Disk Cleanup tool, CCleaner or the built-in browser UI, restart your computer and try again.
3] Choose a different download location and see if that helps. Maybe your download folder has become corrupted or has some other problem.
4] Do not use the default name for saving the fie. Save it as a different file-type and/or choose a different name and see if this helps
5] If you are using a Download Manager, disable it and see if that works for you.
6] If you are very sure that the file is safe, disable Firewall and or your antivirus or security software temporarily and see if the download works.
7] Do you receive a Your current security settings do not allow this file to be downloaded message? Then ensure that File downloads are allowed.
Run inetcpl.cpl to open Internet Options and click the Security tab. Select the Internet zone and click on the Custom level button.
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In Security Settings, scroll down to Downloads. Set File download to Enable. Scroll down a bit more and you will see Miscellaneous. Here make sure that Launching applications and unsafe files is set to Prompt (recommended). Click Apply/OK and Exit.
If this does not help, you can reset Internet Security settings by clicking on Reset all zones to defaultlevel under Security tab.
8] To download files, Internet Explorer needs to create a temporary cache file. In Internet Explorer, if the file is delivered over HTTPS, if response headers are set to prevent caching, and if the Do not save encrypted pages to disk option is set, a cache file is not created. In such a case, the download may fail with message Internet Explorer Cannot Download or File couldn’t be downloaded.
Uncheck this option temporarily and see if it helps. You will get this setting under Internet Options > Advanced tab > Settings.
9] Most browsers launch your antivirus program to scan files when they finish downloading. While NOT advisable, you may temporarily disable this scanning feature via your browser settings, if you are sure that the file to be downloaded is safe. You can also disable antivirus scanning of your downloaded files by editing the Windows Registry. To do this, Run regedit and hit Enter to open the Registry. Navigate to the following key:
If you do not see the Attachments subkey, create it by right-clicking Policies > New > Key > Type Attachments as the key name. Next, right click Attachments > select New > DWORD (32-bit). Give Value Name as ScanWithAntiVirus and give it a value 1.
ScanWithAntiVirus registry key values are:
10] Finally – if nothing works, the only option that is left to try is to reset browser settings to default. These posts will help you: Reset Internet Explorer | Reset Chrome | Reset Firefox.
Do note that some of the steps mentioned above may make your computer less secure. So carry them out only if you are very sure, that the file you are planning to download is safe. Once your work is done, remember to change the settings back.
Please let us know if anything worked for you or if you have any other ideas.
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Related Posts:
Solutions to common issues viewing PDFs from a website.
Common symptoms when you can't view a PDF on the web:
To solve some of the most common PDF-display issues, follow the instructions below in this order: Update Reader or Acrobat, fix issues with the PDF, check the browser settings, repair or reinstall Reader or Acrobat.
Adobe releases free security updates quarterly. Make sure you update your version of Reader or Acrobat to the latest release. The updates often include fixes to common problems. Download the latest free update.
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Often, just refreshing the page in your browser allows the PDF to load fully.
Try viewing a different PDF. For example, see if this sample form displays in your browser. If Acrobat or Reader can open the sample form, then the other PDF could be damaged or the web server could be having problems. If possible, contact the individual or company who manages the website.
Determine if your web browser can open a PDF from your local hard drive rather than from the web. For this test, you need a PDF saved on your computer.
Certain conditions on your computer, such as security settings or browser cookies, can prevent you from viewing a PDF. Often, the fastest solution is to try to open the page using a different browser. Try any of the following browsers that you have not already tried:
Google Chrome
Mozilla Firefox Microsoft Internet Explorer Apple Safari
For a list of compatible browsers for Reader and Acrobat, see Compatible web browsers.
Switch to Compatibility View (Internet Explorer)
Some websites display better in the Compatibility View of Internet Explorer. The Compatibility View displays a page as if it were in an earlier version of the browser.
For instructions on how to switch to this view, seeFix site display problems with Compatibility View.
Restart your computer and try opening the PDF again
Restart your computer, then open the web page again. Restarting clears the computer memory and memory cache. Simply restarting your computer frequently resolves display issues.
Delete temporary Internet files (Internet Explorer, Firefox, and Chrome)
Clear the browser cache (sometimes called temporary Internet files) to ensure that you're viewing a fresh version of the page.
Be careful when selecting the options. Clear only the browser cache. If you clear all temporary Internet files, you could delete the cookies that contain login information and preferences. Most browsers let you choose the type of content you want to delete.
Firefox Clear All History dialog box lets you delete only the browser cache.
For instructions on clearing the browser cache, refer to these articles:
Firefox: Delete browsing, search, and download history
Chrome: Delete your cache, history, and other browser data
Internet Explorer 8 through 11: Viewing and deleting your browser history
Internet Explorer 7: Delete webpage history
Reset the Display PDF In Browser preference (Acrobat/Reader X or earlier)
Try resetting the display preference in your browser to clear up the viewing issue.
Ie Can't Download Files Full
View PDF in 32-bit version of Internet Explorer or Safari (Windows Vista only)
This procedure applies only to Windows Vista users with Internet Explorer 9 or earlier.
Acrobat and Reader are 32-bit applications on Windows. If you try to open a PDF in a 64-bit version of Internet Explorer, the PDF opens in stand-alone Acrobat or Reader, not in Internet Explorer.
Note:
Only Reader 10.1 or Acrobat 10.1 and later support Internet Explorer 9.
To make sure you're using a 32-bit version of Internet Explorer, follow these steps:
Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard.
You can also repair your Acrobat or Reader installation using the Windows Control Panel.
If none of the solutions in the previous sections solve the issue with viewing PDFs, you can try the following advanced steps.
Enable the Adobe PDF browser add-on (Internet Explorer 8 and later)
Make sure that the Adobe PDF browser add-on is enabled.
Make sure that the Adobe PDF browser add-on (nppdf32.dll) is enabled.
Run Acrobat or Reader in a new local administrator account
Create a user account that has the same permissions as the account you use when the problem occurs. Or create a local administrator account. If the problem doesn't recur when you log on to the new account, then the original user account could be damaged.
For information on setting up a user account, refer to the following resources or contact your network administrator:
Windows XP: To add a new user to the computer
Windows Vista/7/8: Create a user account
Mac OS X: Set up users on your Mac
If the PDF file is 4 MB or larger, ask the provider to optimize the PDF file. For information about optimizing PDF files, see Optimizing PDFs.
Check the registry path for Acrobat or Reader (Windows)
Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it. Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information about the registry, see the Windows documentation or contact Microsoft.
For a video demonstration of the procedure, see Check the correct registry path.
If the above registry item doesn't exist on the system, do the following:
Repair the HKCRAcroExch.Document registry key (Windows)
It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer.
Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it. Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information about the registry, see the Windows documentation or contact Microsoft.
Change the content-type header on the web server (Web administrators)
If you are a webmaster or have administrative rights to a website, configure the web server to send content-type headers of 'application/pdf' for PDF files. For instructions, see the documentation that came with the web server, or see this Microsoft support article.
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